Welcome to our FAQ page where we have compiled some of the most frequently asked questions about The London Movers.
Here you can find answers and useful information regarding our range of services, pricing, insurance cover, storage, and much more.
We hope this page will help you with your queries and make your move as smooth as possible.
What services does The London Movers provide?
The London Movers provides professional moving and packing services, as well as storage services.
How much does it cost to hire The London Movers?
The cost to hire The London Movers will depend on the size and scope of the move. Please contact The London Movers for an accurate quote.
What areas does The London Movers cover?
The London Movers covers all areas of London, as well as some areas outside of London.
How far in advance do I need to book a move?
Customers can typically book a move with The London Movers up to two weeks in advance, although this may vary depending on the complexity and size of the move.
How can I pay for The London Movers’ services?
The London Movers accepts payment via cash, debit & credit cards, and bank transfers.
Do you offer any discounts or promotions?
The London Movers occasionally runs promotions and discounts, so please check the website or contact us directly for more information.
How much insurance does The London Movers provide?
The London Movers provides basic insurance cover as standard, with additional insurance available at an additional cost and upon request.
Do I need to provide my own packing materials or will The London Movers supply them?
The London Movers offers both self-packing materials and full packing services. Customers can opt to supply their own packing materials or have them provided by The London Movers.
Does The London Movers provide packing and unpacking services?
Yes, The London Movers does provide a full packing and unpacking service.
Are The London Movers services insured?
Yes, The London Movers services are fully insured for any eventuality.
Does The London Movers provide long-distance moving services?
Yes, The London Movers does provide long-distance moving services.
What is The London Movers’ cancellation policy?
The London Movers has a flexible cancellation policy, so please contact us directly for more information.
Does The London Movers offer storage services?
Yes, The London Movers does offer storage services for customers in need. Customers can choose from a variety of options, such as self-storage, container storage, and more.
Is there an additional charge if I need to move during the weekend or at night?
The London Movers does offer additional charges for moves during the weekend or at night, for example for additional personnel, transportation, and other expenses.
Does The London Movers provide estimated arrival times?
Yes, The London Movers does provide estimated arrival times for customers when booking a move with us. This information is provided before the move takes place so that customers have an idea of what time to expect their belongings to arrive.
Does The London Movers provide a shipping container service?
Yes, The London Movers does provide a shipping container service for customers in need. We offer a variety of containers including 20ft, 40ft and 45ft containers, ideal for larger moves.
Does The London Movers transport large items, such as pianos?
Yes, The London Movers can transport large items such as pianos. Our professionally trained staff are all experts in safely handling, loading and transporting large items.
Are The London Movers vehicles accessible for wheelchair users?
Yes, The London Movers vehicles are accessible for wheelchair users. All of our vehicles have a ramp or access points to allow easy entry.
Does The London Movers have any special deals for students moving home?
Yes, The London Movers does offer special deals for students moving home. We have tailored packages available to make the move as cost-effective and stress-free as possible.
How are The London Movers staff trained to safely handle furniture and other items?
The London Movers staff are all highly trained to safely handle furniture and other items. They are certified to use the correct lifting techniques and other necessary safety protocols.